Privacy Policy

Effective Date: 1 June 2025

This Privacy Policy explains how Orbix Tech Sdn Bhd (1603783-M) ("Orbix", "we", "our", or "us") collects, uses, discloses, and safeguards your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

1. Personal Data We Collect

We may collect and process personal data through forms, website visits, WhatsApp chats, email, training registrations, or service sign-ups. This includes:

  • Name, email address, phone number
  • Company name, job title
  • Message content or submitted documents
  • Website analytics and technical data

2. Purpose of Collection

We use your data to:

  • Respond to inquiries and provide requested services
  • Register and manage DPOaaS, PDPA training, or assessments
  • Send service updates, compliance alerts, or marketing offers
  • Improve our services, website, and user experience
  • Comply with legal obligations

3. Disclosure of Data

Your data may be shared with:

  • Internal teams (data protection, training, cybersecurity)
  • Appointed service providers (IT, analytics, legal)
  • Regulators or authorities if required by law

We do not sell or trade your personal data.

4. Security Measures

We apply technical and organizational safeguards to prevent unauthorized access, alteration, or disclosure of personal data. This includes encrypted storage, access controls, and internal policy enforcement.

5. Retention Period

We retain your personal data only as long as necessary for the purposes stated above or to meet regulatory or legal obligations.

6. Your PDPA Rights

You may:

  • Access your personal data
  • Request correction or update
  • Withdraw consent to use
  • Opt-out of marketing communications

To do so, contact hello@orbixtech.my

7. Third-Party Services

Our website may include links to third-party sites or services (e.g. WhatsApp, training platforms). Their data practices are governed by their own privacy policies.

8. Cookies

We may use cookies or analytics tools to understand site usage and improve performance. You can manage cookie preferences in your browser settings.

9. Updates to This Policy

This Privacy Policy may be revised periodically. The latest version will always be available at orbixtech.my

10. Contact Information

Orbix Tech Sdn Bhd (1603783-M)

118-2, Jalan Damai Raya 2

Taman Damai Circles

56000 Cheras, Kuala Lumpur

Phone: +60 14-323 25423

Email: hello@orbixtech.my

By using our website or services, you acknowledge and consent to the practices described in this Privacy Policy.